NOTE: This ad is for Flex Point Academy Customers only. If you did not do training through FPA, please apply to the other ads.

There are opportunities in Downtown Toronto, North York, Scarborough, Mississauga, and Brampton. Please specify your preferred location with your application. Additionally, mention Day or Night Shift preference.

Role Responsibility:

Specific duties performed and essential functions (but not limited to):

• Perform all duties with an authoritative and professional presence
• Maintain a high level of exceptional customer service
• Performance of all regular and special patrol functions in accordance with Site Orders
• Ensuring, prior to commencement to shift uniform is neat and clean and conforms to regulations as prescribed by the Flex Point employee standards document
• Being familiar with, and reviewing periodically, all Site and/or Post Orders, Company Regulations, Standing Orders, and Special Directives for site/Event
• Completing for each shift worked all reports, Incident Logs, and other documentation as required
• Undertaking, as a condition of Employment, all internal and external security training courses, as required by the Operations Manager
• Attending all staff meetings
• Reporting to the Operations Manager or Site Supervisor any action, condition, or special problem which could endanger security staff or violate conditions of work

Responsibilities:

• At all times, maintain a valid Ontario Security Guard License
• At all times, maintain the confidentiality of all information relative to FPS operations, and staff
• At all times, maintain the confidentiality of highly-sensitive customer information
• Represent and promote the values and vision of FPS both internally and externally while following all FPS policies and procedures
• At all times, maintain a professional, courteous and diplomatic level of communication, whether by phone, email, or face-to-face
• For all shifts keep a factual, detailed, and accurate report of all activities, observations, and incidents
• Complete other duties and responsibilities, as assigned by management

Requirements for Employment:

• Valid Ontario Security Guard Licence
• Must be highly skilled in English – both verbal and written
• Able to produce detailed and accurate notes and reports
• Be able to maintain a calm and professional manner in high-stress, confrontational situations

Please NOTE only applicants who are FPA students will be contacted.