NOTE: There are opportunities in Downtown Toronto, North York, Scarborough, Mississauga, and Brampton. Please specify your preferred location with your application. Additionally, mention Day or Night Shift preference.

Role Responsibility:

Specific duties performed and essential functions (but not limited to):

• Perform all duties with an authoritative and professional presence
• Maintain a high level of exceptional customer service
• Performance of all regular and special patrol functions in accordance with Site Orders
• Ensuring, prior to commencement to shift uniform is neat and clean and conforms to regulations as prescribed by the Flex Point employee standards document
• Being familiar with, and reviewing periodically, all Site and/or Post Orders, Company Regulations, Standing Orders, and Special Directives for site/Event
• Completing for each shift worked all reports, Incident Logs, and other documentation as required
• Undertaking, as a condition of Employment, all internal and external security training courses, as required by the Operations Manager
• Attending all staff meetings
• Reporting to the Operations Manager or Site Supervisor any action, condition, or special problem which could endanger security staff or violate conditions of work

Responsibilities:

• At all times, maintain a valid Ontario Security Guard License
• At all times, maintain the confidentiality of all information relative to FPS operations, and staff
• At all times, maintain the confidentiality of highly-sensitive customer information
• Represent and promote the values and vision of FPS both internally and externally while following all FPS policies and procedures
• At all times, maintain a professional, courteous and diplomatic level of communication, whether by phone, email, or face-to-face
• For all shifts keep a factual, detailed, and accurate report of all activities, observations, and incidents
• Complete other duties and responsibilities, as assigned by management

Requirements for Employment:

• Valid Ontario Security Guard Licence
• Must be highly skilled in English – both verbal and written
• Able to produce detailed and accurate notes and reports
• Be able to maintain a calm and professional manner in high-stress, confrontational situations

Please NOTE only successful applicants will be contacted.